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We work within your business hours and existing EHR and follow your protocols for multiple payer requirements and documentation standards to ensure complete, high-quality patient care.
We follow an end-to-end process for inbound and outbound communications, secure authorizations, and confirm that every referral packet is complete, including medical records and diagnostic documentation, and then return the complete records to the referring provider.
We submit, track to approval, and escalate when payers stall, staying ahead of recurring and one-time medication prior authorizations.
We handle records requests, incoming faxes, document management, chart prep, and triage refill requests so providers only see what needs a clinical decision.
We track MIPS measures year-round, including BP control, depression, tobacco screening, and A1c in diabetes, among others, to configure reporting by measure, provider, and timeframe, with ACO and HEDIS alignment.
We fix the root causes of downcoding, preventive bundling, eligibility lapses, and resubmission errors. We handle appeals thoroughly and support them with clinical documentation.
We follow up on aging claims starting at 30 days and continue through to completion, with ongoing reporting on denial issues so nothing gets lost in the queue.
Our staff triages every call in real time for sick visits, refills, results, referrals, billing, scheduling, and more. Every call deserves to be answered.
We manage the full credentialing and re-credentialing lifecycle, so a lapsed credential never stops payments.
We give you dashboards tuned to primary care, with E/M distribution, preventive capture rates, denial rates, clean claim rates, and A/R aging, so you can see whether your visit mix is billed at its full value.
Our certified coders review every superbill before submission, accurately leveling E/M, applying modifier -25, and capturing wellness visits, immunizations, and chronic care management.
Family practices operate at scale. Small inefficiencies multiply quickly and impact both revenue and patient experience. Here’s where things typically break, and how DrCatalyst fixes them.


We give your business the edge with unmatched features working seamlessly together, delivering precision and efficiency like no one else.
Written protocols
Liability Insurance
3+ Levels of Supervision
5 point IT protection
HIPAA BAA included
Comprehensive reports & KPIs
3rd party HIPAA compliance certification
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