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Dedicated Virtual Medical Assistants

Let your clinical staff stay focused on patients, not paperwork. Our reliable virtual healthcare assistants support everything from scheduling and documentation to patient outreach, working as a seamless extension of your team.
See How It Works

Remote healthcare assistants deployed across U.S. practices

EHR platforms supported, including IMS, Athenahealth, eClinicalWorks, and more

Specialties including allergy, fertility, FQHC, cardiology, OB-GYN, behavioral, and gastroenterology

Virtual Medical Assistants Who Just Get It

Built for modern healthcare needs, our virtual medical assistant services are designed to offload repetitive administrative work, support clinical staff, and enhance the overall patient experience.

Front Office Excellence

Phone Receptionist & Patient Coordination

  • Handle inbound calls with professional, empathetic patient interaction
  • Process new patient registrations and maintain accurate records
  • Manage fax communications and document routing efficiently

Front Office Excellence

Medical Records Management

  • Organize and maintain comprehensive patient files
  • Coordinate record transfers and ensure data accuracy
  • Support chart preparation for provider appointments

Clinical Support That Scales

Prescription & Documentation Services

  • Coordinate prescription refills and pharmacy communications
  • Provide live scribe services during patient encounters
  • Deliver accurate medical transcription with quick turnaround times

Clinical Support That Scales

Prior Authorization & Referral Processing

  • Navigate insurance requirements and secure timely approvals
  • Coordinate specialty referrals and track patient care pathways
  • Reduce treatment delays with proactive authorization management

The Smart Choice For Virtual Medical Assistants

Our virtual assistants aren’t just admin support, they’re trained professionals who understand your systems, workflows, and patient care goals. Whether you need a partial or complete range of services, we scale to match your practice’s needs.

Specialized Solutions For 60+ Specialties And EHRs

Delivering expert medical billing services and healthcare staffing solutions across 60+ specialties.

  • Your expertise, extended.
  • Your SOPs and protocols.
  • Your cost-effective staffing solution.
Contact Us

Inspiring Provider Stories of Growth and Success

DrCatalyst’s team moves quickly and the results are showing much, much faster than our previous credentialing company. We are extremely pleased; keep up the good work!
Adriana Hernandez
VP, Compliance, Revenue Cycle & MSO, STeM Management LLC
Colorado
Our DrCatalyst team has been such a great help! Our credentialing is running smoothly especially since this is all new to us.
Jennifer Perez
Office Manager NeoKids LLC
Louisiana
We’ve never had this quality of work before. The DrCatalyst team is extremely good; they are doing a fabulous job. They are quick and on the top of everything.
Dr. Hargrove
Medical Director Clinica Medica General
California
DrCatalyst’s excellent communication with our front office staff and practice managers ensures everything runs smoothly.
Patrick Caplis
CEO, Solvera Health
Illinois
DrCatalyst has never let me down. It’s a great partnership opportunity.
Tushar Patel
MD Children’s Medical Centers of Fresno
California
We have grown to five DrCatalyst staff within six months – all members have become a part of our team in such a positive way, our staff enjoys communicating with them. Thank you all for all you do!!
Michelle Castilleja
Clinical Director Northeast Endocrinology
Texas
The payment posting and A/R team at DrCatalyst have been doing an amazing job with their tasks. We are very happy with their work ethic and appreciate what they have done and continue to do for our practice.
Vikram Shah
Billing Specialist, Children’s Medical Clinic
California
Your claim resolution and diligence allowed for a large number of claims to be worked and removed from Aging AR with receipt of payment for these services. We could not have done this without you!!!
Heather Richmond-Munyon
Practice Manager Milan Eye Center
Georgia
I can honestly say the teamwork exhibited by DrCatalyst is unmatched by any other billing team I have worked with in the past twenty-five plus years.
Diane Johnson
DPM, Owner
Pennsylvania
We are very pleased with the coding work you all have been doing. We sincerely appreciate all of their assistance and knowledge.
Felix Sigal
DPM Owner LA Foot Pain
California
I appreciate DrCatalyst for helping us transfer records! You are helping our WP location staff tremendously!
Tammy Ortiz
Director of Billing Global Neuro and Spine Institute
Florida
We’ve never had this quality of work before. The DrCatalyst team is extremely good; they are doing a fabulous job. They are quick and on the top of everything.
Dr. Hargrove
Medical Director Clinica Medica General
California
DrCatalyst has effectively addressed our space and staffing needs, providing experts in scribing, eligibility, prior authorizations, and revenue cycle management. Their excellent communication with our front office staff and practice managers ensures everything runs smoothly.
Patrick Caplis
CEO, Solvera Health
Illinois
DrCatalyst’s contribution has made a very positive impact on our practice. I would highly recommend DrCatalyst for RCM services.
Rene Steven
Practice Administrator
Wisconsin
DrCatalyst has a dedicated team assisting your account, a partnership highly recommended for your RCM requirements. They are professional, responsive, and always consistent with providing support and feedback in a timely manner.
Zacharia Facaros
DPM Owner
Pennsylvania
We highly recommend DrCatalyst to organizations and independent physicians, particularly those in specialized fields or small practices.
Patrick Caplis
CEO Solvera Health
Illinois
DRC-Does-it-all

DrCatalyst: The Only One That Does It All, Flawlessly.

We give your business the edge with unmatched features working seamlessly together, delivering precision and efficiency like no one else.

    Written protocols Liability Insurance 3+ Levels of Supervision 5 point IT protection HIPAA BAA included Comprehensive reports & KPIs 3rd party HIPAA compliance certification
Schedule a Free Consultation

Have questions?
We’ve got answers.

Our virtual medical assistants manage non-clinical tasks, including appointment setting, EHR charting, insurance verification, and patient follow-ups. They’re trained to align with your internal systems and workflows.

Yes. All assistants are trained on HIPAA regulations, handle PHI securely, and access systems using encrypted, compliant methods.

We work in 60+ systems. Our team learns your specific process to ensure effortless integration without any hiccups.

Absolutely. Whether you start with one assistant or a whole team, we offer flexible virtual medical assistant team that can grow with your practice.

Because we don’t just provide admin help, we deliver highly trained professionals who understand the unique challenges of healthcare practices and enhance operational performance.

Get Insights About
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Beginning January 1, 2026, California will lead the nation with a new law, Senate Bill 729 (SB 729), which mandates…

What Is Prior Authorization and Why Is It Important?

Prior authorization is an essential part of healthcare, but it often leads to delays, denials, and administrative headaches for providers. With DrCatalyst’s expert prior authorization specialists, practices can simplify the process, reduce errors, and improve patient care without overwhelming staff.

Speeding Up Insurance Approvals with Efficient Credentialing Services

Let’s face it: The path between providing care and getting paid is often a maze of delays and denials. For…