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Numbers
That Quantify
Our Impact!

Numbers That
Quantify Our Impact!

100,000+

Faxes
Processed

670+

Virtual Medical
Assistants

60+

EHRs Systems
Supported

A Comprehensive Virtual Fax Management Solution

Our virtual fax managers oversee every incoming fax during business hours, file them correctly, and alert your team according to your clinic’s protocols.

  • Constant monitoring of incoming faxes during business hours
  • Accurate splitting of faxes if the information pertains to multiple patients
  • Immediate document filing into patient EHRs
  • Timely staff notifications based on your clinic’s protocols
  • Seamless coordination with your in-house team
  • Secure HIPAA-compliant processes
  • Efficient sharing of daily fax processing productivity reports

Working Within Your Systems, Like An Extension Of Your Team

Think of us as your behind-the-scenes fax coordinator, ensuring smooth document routing and processing without burdening your front desk.

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Secure Remote Access

We access your fax and EHR systems securely and follow your exact document-handling protocols.

Real-Time

Faxes are reviewed and processed during your business hours, eliminating delays or missed communications.

Direct Communication

Our fax managers communicate with your clinic staff throughout the day via EHR messaging for timely updates.

Daily & Weekly Reports

Receive fax volume summaries, processing metrics, and actionable insights on a daily or weekly basis.

Structured Supervision

Every fax manager is supported by 3+ levels of supervision to ensure compliance and quality.

Customizable Protocols

We adapt to your current protocols or help you define new ones for optimized document management.

Accurate Fax Review & Sorting

Faxes are indexed, split if needed, and routed accurately with real-time staff notifications.

Secure Remote Access

We access your fax and EHR systems securely and follow your exact document-handling protocols.

Real-Time

Faxes are reviewed and processed during your business hours, eliminating delays or missed communications.

Direct Communication

Our fax managers communicate with your clinic staff throughout the day via EHR messaging for timely updates.

Daily & Weekly Reports

Receive fax volume summaries, processing metrics, and actionable insights on a daily or weekly basis.

Structured Supervision

Every fax manager is supported by 3+ levels of supervision to ensure compliance and quality.

Customizable Protocols

We adapt to your current protocols or help you define new ones for optimized document management

Accurate Fax Review & Sorting

Faxes are indexed, split if needed, and routed accurately with real-time staff notifications.

Why Practices Trust DrCatalyst For Fax Management

We bring precision, accountability, and scalability to your administrative workflow. With trained virtual staff and secure systems, DrCatalyst becomes a reliable extension of your front office.

Increased Efficiency

Our team reduces administrative workload by automating document handling, allowing your staff to focus more on patient care.

Eliminate Bottlenecks

Avoid overwhelming backlogs of unprocessed faxes and manually checking inboxes; everything is handled proactively by our team.

Free Up Your Staff

Your in-house team can dedicate more time for patient interactions while we handle the incoming and outgoing fax communications.

Enhance Patient Experience

Fast, secure document transmission helps speed up referrals, prescriptions, and insurance approvals.

No Missed Communications

Our team monitors all incoming faxes, ensuring important documents never slip through the cracks.

Ready-to-File

Documents are prepped, labeled, and ready for your medical records, saving time on manual sorting.

Specialized Solutions For 60+ Specialties And EHRs

Delivering expert medical billing services and healthcare staffing solutions across 60+ specialties.

  • Your expertise, extended.
  • Your SOPs and protocols.
  • Your cost-effective staffing solution.
Contact Us

Inspiring Provider Stories of Growth and Success

DrCatalyst’s team moves quickly and the results are showing much, much faster than our previous credentialing company. We are extremely pleased; keep up the good work!
Adriana Hernandez
VP, Compliance, Revenue Cycle & MSO, STeM Management LLC
Colorado
Our DrCatalyst team has been such a great help! Our credentialing is running smoothly especially since this is all new to us.
Jennifer Perez
Office Manager NeoKids LLC
Louisiana
We’ve never had this quality of work before. The DrCatalyst team is extremely good; they are doing a fabulous job. They are quick and on the top of everything.
Dr. Hargrove
Medical Director Clinica Medica General
California
DrCatalyst’s excellent communication with our front office staff and practice managers ensures everything runs smoothly.
Patrick Caplis
CEO, Solvera Health
Illinois
DrCatalyst has never let me down. It’s a great partnership opportunity.
Tushar Patel
MD Children’s Medical Centers of Fresno
California
We have grown to five DrCatalyst staff within six months – all members have become a part of our team in such a positive way, our staff enjoys communicating with them. Thank you all for all you do!!
Michelle Castilleja
Clinical Director Northeast Endocrinology
Texas
The payment posting and A/R team at DrCatalyst have been doing an amazing job with their tasks. We are very happy with their work ethic and appreciate what they have done and continue to do for our practice.
Vikram Shah
Billing Specialist, Children’s Medical Clinic
California
Your claim resolution and diligence allowed for a large number of claims to be worked and removed from Aging AR with receipt of payment for these services. We could not have done this without you!!!
Heather Richmond-Munyon
Practice Manager Milan Eye Center
Georgia
I can honestly say the teamwork exhibited by DrCatalyst is unmatched by any other billing team I have worked with in the past twenty-five plus years.
Diane Johnson
DPM, Owner
Pennsylvania
We are very pleased with the coding work you all have been doing. We sincerely appreciate all of their assistance and knowledge.
Felix Sigal
DPM Owner LA Foot Pain
California
I appreciate DrCatalyst for helping us transfer records! You are helping our WP location staff tremendously!
Tammy Ortiz
Director of Billing Global Neuro and Spine Institute
Florida
We’ve never had this quality of work before. The DrCatalyst team is extremely good; they are doing a fabulous job. They are quick and on the top of everything.
Dr. Hargrove
Medical Director Clinica Medica General
California
DrCatalyst has effectively addressed our space and staffing needs, providing experts in scribing, eligibility, prior authorizations, and revenue cycle management. Their excellent communication with our front office staff and practice managers ensures everything runs smoothly.
Patrick Caplis
CEO, Solvera Health
Illinois
DrCatalyst’s contribution has made a very positive impact on our practice. I would highly recommend DrCatalyst for RCM services.
Rene Steven
Practice Administrator
Wisconsin
DrCatalyst has a dedicated team assisting your account, a partnership highly recommended for your RCM requirements. They are professional, responsive, and always consistent with providing support and feedback in a timely manner.
Zacharia Facaros
DPM Owner
Pennsylvania
We highly recommend DrCatalyst to organizations and independent physicians, particularly those in specialized fields or small practices.
Patrick Caplis
CEO Solvera Health
Illinois
DRC-Does-it-all

DrCatalyst: The Only One That Does It All, Flawlessly.

We give your business the edge with unmatched features working seamlessly together, delivering precision and efficiency like no one else.

    Written protocols Liability Insurance 3+ Levels of Supervision 5 point IT protection HIPAA BAA included Comprehensive reports & KPIs 3rd party HIPAA compliance certification
Schedule a Free Consultation

Have questions?
We’ve got answers.

A virtual fax manager is a remote team member who monitors, reads, files, and escalates incoming faxes for your clinic. They operate during your business hours and follow your protocols, acting like an in-house admin assistant, just remotely.

They securely access your fax and EHR systems, follow your clinic’s documentation and communication procedures, and maintain constant contact with your team to ensure timely handling of all documents.

We work within your current fax setup and EHR. No changes or new tools required.

Yes. DrCatalyst uses HIPAA-compliant systems, end-to-end encryption, and multi-level access controls. All remote staff are trained in data security and patient confidentiality.

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