Virtual Receptionist,
Verified Numbers

208,000+

Calls Handed per month

700+

Remote Medical Receptionists

60+

EHRs Used

We Handle The Reception, You Handle The Clinic

Your DrCatalyst Virtual Medical Receptionist works exclusively for you, answering calls and completing tasks as needed, scalable from solo practices to enterprise groups.

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Follow your protocols

We adhere to your exact workflows and scripts to ensure every patient call is handled in your preferred manner.

Eliminate Missed Calls from Your Practice

Our virtual medical receptionists capture missed calls to improve access, reduce wait times, and boost patient satisfaction.

Boost Patient Engagement With Trained Receptionists

Our team follows your SOPs and handles patient queries with clarity, so every call is answered right the first time.

Collaborate with your on-site team

We work alongside your on-site team to engage patients more effectively, consistently, warmly, and efficiently.

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How Do We Integrate Our Service With Your Workflow?

DrCatalyst delivers exceptional virtual front desk solutions for doctors by providing a remote team you choose, dedicated solely to your practice. Our account management team works as an extension of your in-house staff, utilizing the systems you already trust to make sure everything remains seamless.

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We work with YOUR EHR program

We adapt to your EHR to protect your workflows and keep records accurate.

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We adapt YOUR existing phone system

Your call flow remains the same while our team follows all your established protocols.

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Regular meetings with dedicated account manager

Stay aligned with scheduled check-ins and proactive support from your account manager.

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Real-time messaging with your remote staff

Instant updates keep your team in sync and your workflows running smoothly, promoting better teamwork.

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How Does This Work With You?

DrCatalyst delivers exceptional virtual front desk solutions for doctors by providing a remote team you choose - dedicated solely to your practice.

Communication Icon

We work with YOUR EHR program

We adapt to your EHR to protect your workflows and keep records accurate.

Expertise Icon

We adapt YOUR existing phone system

Your call flow remains the same while our team follows all your established protocols.

Expertise Icon

Regular meetings with dedicated account manager

Stay aligned with scheduled check-ins and proactive support from your account manager.

Expertise Icon

Real-time messaging with your remote staff for good teamwork

Instant updates keep your team in sync and your workflows running smoothly, promoting better teamwork.

Why Top Healthcare Practices Trust Us

Medical Coding
Monitor performance through daily or weekly reports
Medical Billing
Experience consistent quality with our 3+ levels of supervision + QA
Medical Billing
Try us for 90 days and see the difference
Medical Billing
Choose a trained receptionist confidently from resumes and call recordings

Specialized Solutions For 60+ Specialties And EHRs

Delivering expert medical billing services and healthcare staffing solutions across 60+ specialties.

  • Your expertise, extended.
  • Your SOPs and protocols.
  • Your cost-effective staffing solution.
Contact Us

Inspiring Provider Stories of Growth and Success

DrCatalyst’s team moves quickly and the results are showing much, much faster than our previous credentialing company. We are extremely pleased; keep up the good work!
Adriana Hernandez
VP, Compliance, Revenue Cycle & MSO, STeM Management LLC
Colorado
Our DrCatalyst team has been such a great help! Our credentialing is running smoothly especially since this is all new to us.
Jennifer Perez
Office Manager NeoKids LLC
Louisiana
We’ve never had this quality of work before. The DrCatalyst team is extremely good; they are doing a fabulous job. They are quick and on the top of everything.
Dr. Hargrove
Medical Director Clinica Medica General
California
DrCatalyst’s excellent communication with our front office staff and practice managers ensures everything runs smoothly.
Patrick Caplis
CEO, Solvera Health
Illinois
DrCatalyst has never let me down. It’s a great partnership opportunity.
Tushar Patel
MD Children’s Medical Centers of Fresno
California
We have grown to five DrCatalyst staff within six months – all members have become a part of our team in such a positive way, our staff enjoys communicating with them. Thank you all for all you do!!
Michelle Castilleja
Clinical Director Northeast Endocrinology
Texas
The payment posting and A/R team at DrCatalyst have been doing an amazing job with their tasks. We are very happy with their work ethic and appreciate what they have done and continue to do for our practice.
Vikram Shah
Billing Specialist, Children’s Medical Clinic
California
Your claim resolution and diligence allowed for a large number of claims to be worked and removed from Aging AR with receipt of payment for these services. We could not have done this without you!!!
Heather Richmond-Munyon
Practice Manager Milan Eye Center
Georgia
I can honestly say the teamwork exhibited by DrCatalyst is unmatched by any other billing team I have worked with in the past twenty-five plus years.
Diane Johnson
DPM, Owner
Pennsylvania
We are very pleased with the coding work you all have been doing. We sincerely appreciate all of their assistance and knowledge.
Felix Sigal
DPM Owner LA Foot Pain
California
I appreciate DrCatalyst for helping us transfer records! You are helping our WP location staff tremendously!
Tammy Ortiz
Director of Billing Global Neuro and Spine Institute
Florida
We’ve never had this quality of work before. The DrCatalyst team is extremely good; they are doing a fabulous job. They are quick and on the top of everything.
Dr. Hargrove
Medical Director Clinica Medica General
California
DrCatalyst has effectively addressed our space and staffing needs, providing experts in scribing, eligibility, prior authorizations, and revenue cycle management. Their excellent communication with our front office staff and practice managers ensures everything runs smoothly.
Patrick Caplis
CEO, Solvera Health
Illinois
DrCatalyst’s contribution has made a very positive impact on our practice. I would highly recommend DrCatalyst for RCM services.
Rene Steven
Practice Administrator
Wisconsin
DrCatalyst has a dedicated team assisting your account, a partnership highly recommended for your RCM requirements. They are professional, responsive, and always consistent with providing support and feedback in a timely manner.
Zacharia Facaros
DPM Owner
Pennsylvania
We highly recommend DrCatalyst to organizations and independent physicians, particularly those in specialized fields or small practices.
Patrick Caplis
CEO Solvera Health
Illinois
DRC-Does-it-all

DrCatalyst: The Only One That Does It All, Flawlessly.

We give your business the edge with unmatched features working seamlessly together, delivering precision and efficiency like no one else.

    Written protocols Liability Insurance 3+ Levels of Supervision 5 point IT protection HIPAA BAA included Comprehensive reports & KPIs 3rd party HIPAA compliance certification
Schedule a Free Consultation

Have questions?
We’ve got answers.

A Virtual Medical Receptionist handles a range of tasks, including appointment scheduling, patient intake, insurance verification, call triaging, and managing patient inquiries. They operate within your existing systems, such as your phone system and Electronic Health Record (EHR), ensuring seamless integration into your practice's workflow.

All DrCatalyst staff, including our virtual phone receptionists, complete annual HIPAA certification to ensure compliance with current standards. We use secure, encrypted communication systems and invest in robust IT infrastructure to protect patient data. We maintain a HIPAA Business Associate Agreement (BAA) with a U.S.-based entity and proudly carry the HIPAA Seal of Compliance. When you hire a DrCatalyst Virtual Medical Receptionist, you're choosing a service and company that prioritizes patient privacy and compliance.

Yes. Our virtual phone receptionists for medical practice work within your existing phone system, EHR, and real-time messaging tools. We follow your exact protocols to deliver a truly custom virtual front desk solution for doctors.

No, the implementation is free, and we cover the costs of any benefits, taxes, equipment, office space, and other related expenses.

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