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Calls Handed per month
Remote Medical Receptionists
EHRs Used
Your DrCatalyst Virtual Medical Receptionist works exclusively for you, answering calls and completing tasks as needed, scalable from solo practices to enterprise groups.
We adhere to your exact workflows and scripts to ensure every patient call is handled in your preferred manner.
Our virtual medical receptionists capture missed calls to improve access, reduce wait times, and boost patient satisfaction.
Our team follows your SOPs and handles patient queries with clarity, so every call is answered right the first time.
We work alongside your on-site team to engage patients more effectively, consistently, warmly, and efficiently.
We give your business the edge with unmatched features working seamlessly together, delivering precision and efficiency like no one else.
Written protocols
Liability Insurance
3+ Levels of Supervision
5 point IT protection
HIPAA BAA included
Comprehensive reports & KPIs
3rd party HIPAA compliance certification
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