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Accuracy, security, and accountability aren’t add-ons here; they’re the foundation. Our virtual team specializes in eligibility and benefits verification, offering the expertise you expect. We ensure client-specific protocols are followed through structured supervision and real-time quality assurance, adapting our workflow to meet your clinic's specific needs.
Our insurance benefits verification staff checks each appointment’s insurance in advance and provides detailed benefits information to support accurate patient collections. The result: higher collections and fewer denials.
Our insurance eligibility verification staff adapts to your existing systems and processes. We work within your schedule, protocols, and EHR, just like an in-house staff member would, but from a fully remote setting.
We log in to your EHR; no setup required. Our team of trained professionals follows your practice’s protocols and standard operating procedures with utmost dedication.
Every insurance eligibility verification coordinator is supported by three or more layers of supervision to ensure clinical accuracy and alignment with your facility’s workflows.
A proprietary CPT-specific benefit report is generated and uploaded directly to your EHR, for clear visibility of coverage, limitations, requirements
You receive daily productivity reports along with real-time alerts at every stage of the process, helping you stay informed, in control, and ready to act quickly.
All data is secured through HIPAA-compliant systems, with strict access controls and audit trails in place to protect patient privacy and ensure regulatory compliance.
We give your business the edge with unmatched features working seamlessly together, delivering precision and efficiency like no one else.
Written protocols Liability Insurance 3+ Levels of Supervision 5 point IT protection HIPAA BAA included Comprehensive reports & KPIs 3rd party HIPAA compliance certification
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