How Remote Medical Staffing Can Transform Your GI Practice

While running a GI clinic is challenging, you don’t have to navigate them alone. By partnering with a reputable remote staffing agency, you can find flexible, cost-effective solutions to inefficiencies, staffing issues, and financial management concerns. Here are the top five remote healthcare staffing services you need:
1. Referral Coordinators
Coordinating patient referrals involves managing multiple contacts, ensuring accurate and timely communication, and tracking referral outcomes. This can be a daunting task, especially in a high-volume clinic.
Instead of recruiting, hiring, and training an on-site referral coordinator, you can hire experienced virtual referral specialists through a trusted remote staffing company like DrCatalyst. They can efficiently and effectively manage your entire referral process by ensuring:
- Prompt referral of patients to the appropriate specialists
- Accurate communication of all necessary information
- Proactive and timely follow-ups
By supplementing your clinic staff with a fully remote team, you streamline the referral process, enhance patient satisfaction, and improve communication between healthcare providers while saving money.
2. Medical Transcriptionists
Documenting patient encounters and medical records is critical but incredibly time-consuming. Gastroenterologists often spend hours transcribing notes—that’s precious time you could spend helping patients instead of typing on computers.
Remote medical transcriptionists can handle documentation tasks with precision and speed. DrCatalyst’s team of certified medical transcriptionists, for example, have a 99.7% accuracy rate in transcribing the audio recordings they receive.
Stringently trained in HIPAA regulations and the technicalities of electronic health record (EHR) systems, DrCatalyst’s transcriptionists ensure your medical records are accurately transcribed and up to date, allowing you to focus more on patient care and less on paperwork.
3. Real-Time Medical Scribes
Physicians are often required to document patient visits in real time. This process involves capturing crucial details about symptoms, examination findings, treatment plans, and patient responses. Because documentation requires precision and focus, it often limits your ability to actively listen and give your full attention to patients.
DrCatalysts’s live scribes can help elevate patient care by remotely joining the audio or video call, documenting the encounter in real-time, having the transcript ready for review in less than 30 minutes, and allowing you to be fully present with your patients.
4. Prior Authorization Coordinators
Obtaining prior authorizations for procedures and treatments is a complex and often frustrating process. It requires dealing with insurance companies, completing extensive paperwork, and navigating bureaucratic hurdles.
While most clinics spend an average of 11 hours on authorizations per provider per week, you don’t have to. Remote authorization coordinators can manage the process for you, including handling paperwork, communicating with insurance companies, and ensuring quicker approvals.
DrCatalyst’s prior authorization specialists help practices eliminate up to 95% of their authorizations, reducing their clinic staff’s workload, streamlining the authorization process, and effectively minimizing patient care delays.
5. Clinical Call Center
Managing patient inquiries, scheduling appointments, and coordinating follow-ups are crucial tasks that require careful attention throughout the day—you will need a dedicated staff member to handle them. However, hiring an in-house receptionist can be a costly move.
One of the most practical solutions many clinics are turning to is hiring a clinical call center to manage these tasks seamlessly. Virtual receptionists can free up your on-site staff and help reduce burnout by taking care of tasks like:
- Handling inbound calls and messages
- Answering inquiries
- Scheduling appointments
- Making outbound follow-up calls and messages
By partnering with an established clinical call center like DrCatalyst, your GI practice can enhance patient communication, ensure timely responses, and improve overall patient satisfaction—all while saving over $14,000 in annual payroll costs.