The Medical Billing Process 101: Everything you Need to Know

Carisse Armada • Apr 12, 2023
medical billing process

Medical billing can be a complex and confusing aspect of healthcare. It can be challenging to understand how it all works. However, once you learn the essentials, you can gain the knowledge and confidence to handle medical bills easily.


This article aims to provide you with a comprehensive understanding of how medical billing works. We understand that medical bills can be overwhelming, and our goal is to guide you through this critical aspect of healthcare with empathy and expertise.


What is Medical Billing Process?



Medical billing is when you send claims to health insurance companies and follows up on them to get paid for the care given to your patients, who are also their clients.


The medical billing process comprises
several steps that make up the medical billing cycle. 


You must complete each step correctly to receive timely payment for your claims. This process includes


  • making sure a patient has insurance, 
  • correctly coding medical services, and 
  • Sending claims to insurance companies so they can pay for them.


 A streamlined and effective healthcare billing process is essential to lower the risk of denied claims. 



Step-By-Step Guide: How to Do Medical Billing?


Dealing with medical bills can be a daunting task. Human errors can occur when converting patient notes into numbered claims, and these submissions must meet specific formatting requirements to qualify for approval by insurers.


Furthermore, even if your insurance company approves your claim, it doesn't always mean they will pay immediately. To navigate these challenges, the key is establishing consistent workflows for handling claims and reimbursements. If you want to learn how medical billing works, this
step-by-step guide is here to help.


1. Enter the Patient’s Information


When a new patient calls to make an appointment for the first time, your front-office staff will ask questions about the patient's age, health insurance, and other important background information. The first step in billing for medical care is
gathering all this information.


If you are wondering, "How should data in medical billing programs be entered?" After collecting the patient's information, the medical billing guide says there is no need to re-register. When seeing a prior patient, check your most recent records but don't ask many questions. This simplifies insurance and contact updates.


2. Check the Patient’s Insurance


Health coverage verification can be quite simple. After getting the patient's insurance information, call the insurance company to ensure the information is correct.


Most insurance cards for patients will have a phone number you can call to confirm the information. Ask the insurance if the
patient's coverage is still good and what benefits they get. Please find out about the patient's deductibles and co-payments so you know how much to charge them.


3. Making of Superbills


On repeat visits, the patient must confirm or update information already on record and complete forms for their records. The requirements then will be a valid insurance card and proof of identity and to request the co-payments. A medical coder takes the medical records from the visit and turns them into diagnosis and procedure codes. This happens after the patient checks out.

 

Then you will gather all the information into a "superbill."

 It will have information as follows.


  • about the provider and clinician,
  • the patient's demographics and medical history, 
  • the procedures and services, and 
  • The diagnosis and procedure codes used.


4. Generation of Claims


Among the medical billing process steps is the generation of claims. The medical assistant will then utilize the superbill to prepare a medical claim and
submit it to the patient's insurance provider. 


After you generate it, the biller must look it over carefully to ensure it meets payer and HIPPA standards, including coding and format standards for medical claims.



5. Filing of Claims


After ensuring the claim is correct and follows the rules, the next step is
sending it in. Most of the time, you can send the claim electronically to a clearinghouse. This third-party company helps healthcare providers and health insurers communicate. High-volume payers, like Medicaid, are the only ones who don't follow this rule. They will accept claims directly from healthcare providers.



6. Monitor Claim Adjudication


Medical claims go through adjudication, which is the process by which payers
determine whether or not the claim is legitimate and compliant and, if so, the amount of reimbursement due to the provider. 


This step could accept, deny, or reject the claim. The insurer will pay the provider as agreed after the approval of the claim. You can correct a denied claim before resubmission. The payer rejects unpaid claims.


7. The Making of Patient Statements


After the processing of the claim, charges are still unpaid and
billed to the patient. Typically, the statement will include a comprehensive rundown of all performed processes and rendered services, such as:


  • How much do they cost, 
  • The amount of insurance paid, and
  • How much the patient still owes.


8. Follow Up With the Payment


After the approval of your claim, you can seek payment from the payer. Remember that it can take a long time between approving a claim and getting paid. If you keep track of your accounts receivable correctly, you'll know which claims are long overdue. Stay
in touch with these claims until you get paid.



Partner With DrCatalyst


We hope this article has provided valuable insights and a better understanding of the complex world of medical billing.


As you may have learned, medical billing and coding errors can cause significant financial losses and administrative headaches for healthcare practices. That's why outsourcing your medical billing service to a reliable partner like DrCatalyst can make all the difference.


With DrCatalyst, you can trust that your medical billing process will be handled with the utmost care and attention to detail. Our team of experts has years of experience in medical billing, and we understand the unique challenges that healthcare providers face.


By choosing DrCatalyst as your medical billing partner, you can rest assured that your billing process will be streamlined, accurate, and compliant with all relevant regulations. Our advanced technology and efficient processes will help you save time, reduce errors, and maximize revenue.


Don't let medical billing and coding errors hold your practice back. Choose DrCatalyst and experience the benefits of a reliable, efficient, and cost-effective medical billing service. Contact us today to learn how we can help you streamline your medical billing process and improve your bottom line.

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