How to Find the Right Virtual Staffing Agency for Your Practice in 2023

Fernando Barranta • Feb 27, 2023

2023 is the best time for your practice to bounce back from the challenges brought upon by the pandemic. Many providers suffered serious losses during the past two years, including staff shortages, employee burnouts, and a major decline in providing quality healthcare.

Finding a virtual assistant is your best bet if you're ready to tap into your practice's true potential. A virtual medical assistant can help reduce burnout, improve productivity, and allow you to spend more quality time with your patients.

You're on the right page if you need a virtual assistant and want to learn the best ways to find the right virtual staffing agency for your practice in 2023. So, without further ado, let's begin.

What is a Virtual Medical Assistant (VMA)?

A virtual medical assistant is a remote worker who handles clerical tasks, such as front office management, appointment scheduling, and patient records. A virtual staff helps ease the daily challenges in your practice due to staff shortages. You can assign administrative tasks to them and spend quality time with your patients. The results often lead to increased productivity and satisfied patients.

What to Look for in A Virtual Assistance Agency and How to Choose a Virtual Assistant?

Looking for the right virtual staffing agency for your practice is crucial to your success rate. This section will provide the best ways to choose the right staffing agency for you.

Provides Extensive Classroom and Hands-On Training

Look for a staffing agency offering ample time to train virtual assistants. Classroom and hands-on training prepare a VMA to handle their tasks proficiently. A well-trained VMA can help reduce errors in handling appointments or incorrect patient information. They can improve your practice's overall productivity.

Here are some examples:

Technology training (for patient portals and other CRMs)
Soft skills training (for customer service and engagement)
Billing services training (for billing and RCM services)
Medical transcriptionists (for boosting your reputation and referrals)

Offers Affordable Rates

Hourly rates are significant factors in finding the right staffing agency for your practice. The typical rate today for different types of virtual assistants ranges from $10.75 - $27.46. However, an experienced VMA may have a higher rate, depending on their area of expertise.

HIPAA Compliant

HIPAA compliance is crucial in all aspects of your medical practice. Sharing sensitive patient information online, over the phone, or verbally can result in lawsuits and fines. Look for a staffing agency that takes HIPAA training and compliance seriously.

Excellent Online Reputation

Online reputation says a lot about an organization. Look for a staffing agency with a good to excellent online reputation. Read the reviews from their previous or current clients. You can also gauge their competence by the success rate of their achievements and accomplishments.

Partner with DrCatalyst

DrCatalyst is the leading virtual staffing agency that provides well-trained VMAs. We aim to help your practice reach its highest potential by helping you best use a virtual assistant . Our virtual staffing services guarantee to help you know what to look for in a virtual assistant.