Benefits of Adding Online Booking to Your Website

Kristia Bait-it • Jun 16, 2021
Booking Online

Online booking has been around for quite some time. This process of scheduling one’s appointment is supported by an appointment booking system. It is an application that allows patients to conveniently book their appointments online through any device such as a computer, tablet, or smartphone. Patients can access online booking on the medical practice’s webpage or a URL provided by the medical practice. 


Once the patient has selected the time and date for their consultation, the system will automatically confirm the booking and instantly record it within the system without the need for human intervention. Because of the flexibility it offers, you can utilize it in different ways. Aside from scheduling consultations, you can also use it for booking vaccines, flu shots, and other treatments.


Benefits of Appointment Booking System 


An
online booking system helps your medical practice simplify your scheduling process. Through it, the booking procedure becomes more efficient and effective because everything is automated. Here are some of the benefits of having an online appointment booking to your website: 


Easy, on-the-go scheduling

Medical appointments can be generalized into two: scheduled and unscheduled appointments. If a patient opts to make an unscheduled appointment, that would mean that they would visit the clinic without a reservation. On the other hand, a scheduled appointment is made through phone, SMS, or the Internet, making sure that you have an available slot. 

 

With an online appointment booking system on your site, your patients will have the liberty to schedule their appointments anytime, anywhere. They don’t have to go to your office or email your medical staff to know your available schedule. It will enable your medical staff to focus on other essential tasks in the clinic. Furthermore, it would be more empowering for your patients to book their appointments on their own. 


Saves time and resources 

Phone calls can eat up a lot of your medical staff’s time which would, in turn, decrease their productivity. Instead of focusing on patient care, your medical staff will be stuck at their desks answering phone calls. The appointment booking system will help them focus on other administrative tasks in your practice which would positively impact your revenue and the quality of care your practice gives to patients. 


Reduce patient phone calls

By giving your patients the freedom to self-schedule at their convenience, your front desk will spend less time answering phone calls. Sooner, the days of your patients having to call and wait on hold to schedule an appointment will become a thing in the past. 

 

24/7 online appointments booking

An appointment booking system gives your patients 24/7 access to book appointments on your website from any device. Whether they book their appointments during the day or even at dawn, it would be convenient for your patients. The patients can also check their records for updates with the status of their health and medications. 


Partner with DrCatalyst


The appointment booking system can help your practice grow and foster good relationships with your patients. It provides convenience not just to your patients but also to you and your medical staff. If you’re looking for a company that offers an online scheduling system,
DrCatalyst is here to help. We are a leading company that helps hundreds of healthcare providers across the US. We provide over two dozen different medical billing services plus administrative and marketing. Give us a quick call, and we’ll get you started. 


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