At DrCatalyst, we act as an extension of your team.
We treat your patients like we treat our patients. DrCatalyst's CCM program fills the gap between office visits with one-on-one, personalized interactions to help patients better manage their conditions
CMS places significant weight on CCM for your MIPS score. With DrCatalyst’s CCM program, our experts will help you succeed with CCM so you can achieve optimal and consistent MACRA compliance—which means maximum incentives and zero penalties.
Under the CCM program authorized by CMS, you can bill $43 - $142 per month, per Medicare patient with two or more chronic conditions who receive at least 20 minutes of chronic care activity associated with non-face-to-face care coordination services.
No need to disrupt your current processes. You’ll receive ready-made documentation and regular reports that allow you to easily bill for chronic care services. Your patients also receive regular check-in calls to monitor their health, satisfaction, and engagement.
One of the primary reasons CCM is so important is that it helps all stake holders in healthcare — patients, physicians, and payers — deal with the serious and costly problem of chronic disease.
|2 or more chronic conditions||Must use a certified EHR Technology||24/7 access to care management services|
|Serious health risk or at risk of death||20 minutes per patient per month||Comprehensive patient-centered care plan|
|Must consent to the CCM Service||Documented time spent per patient||Care plan available 24/7 to entire staff|
|May have a co-pay||Monthly reports and summary of CCM||Care plan shared with EMR and other providers|
A comprehensive set of chronic care management services:
Exciting news about CCM Expansion
1 Patient Qualification
Do you have Medicare beneficiaries with two or more chronic conditions expected to last the next 12 months? Our trained remote staff will identify patients from your EHR who are eligible to participate in the Chronic Care Management program.
Healthcare partners in your area can assist you in sorting out a list of patients who are eligible for CCM services.
2 Patient Outreach
We will reach out to your eligible CCM patients on your behalf to educate them about the benefits of the program, how it works, and, if necessary, provide assistance on scheduling their next office visit to obtain enrollment consent.
3 Staff Training
To ensure a successful CCM program launch for your practice and help you furnish a successful CCM service, we train your staff on the overall program, how to identify eligible CCM patients, and how to engage your current patients.
4 1-on-1 Patient Engagement
Our trained staff will engage with your qualified patients for at least 20 minutes every month to review their care plan and progress toward the patient’s individual healthcare goals. Rest assured our team serves as an extension of your practice with the promise of delivering the same high quality patient engagement you and your staff adhere to!
5 Comprehensive Care Plan Development
Through a comprehensive assessment of the patient’s medical, functional, and psychosocial needs, our trained staff will create a comprehensive care plan for each patient. It serves as a road map for patients to follow and track their progress.
6 Management and Monitoring CCM Patients Care
We provide a fluid digital care plan you can utilize at all points of care. The comprehensive care plan for each patient is created, established, implemented, revised and monitored throughout the program. It is an easy way for providers to track the patient and their progress.
Our remote staff will document all CCM activities directly in the patient’s medical record (Beneficiary Consent, detailed account of the non-face-to-face services provided, and the Comprehensive Care Plan) required by Medicare.
8 Reports Auditing
Don’t miss out on lost revenue. With CCM, you can only bill in months with activity, so it is critical to ensure proper reporting. Our staff provides an auditable report at the end of each month so you can easily bill the 99490 and other codes for your CCM patients.
9 24/7 Availability
Due to its non-face-to-face nature of patient care, it is vital in the CCM program to provide a 24/7 care management access for patients. In addition to a patient portal where patients can view health information such as recent doctor visits and medications, DrCatalyst's CCM program offers patients 24/7 telephone service.
1. What are the CCM requirements?
Chronic Care Management services require a minimum of 20 minutes of clinical staff time directed by a physician or other qualified healthcare professional per calendar month with the following required elements:
2. Will it cost anything for my patients?
If they are Medicare Part B patients with no secondary coverage, yes. It will cost them $8/month.
If they have a supplemental coverage, there is no additional cost.
3. What are DrCatalyst’s access to care and care continuity?
DrCatalyst’s CCM service provides your CCM patients with 24-hour-a-day, 7-day-a-week (24/7) telephone access to our qualified clinical staff. This provides your patients with the means to make contact with a healthcare professional any time or day of the week.
Patients will also have 24/7 access to an online patient portal where they can view their care plan, medications, and communicate through secure and direct messaging with their physician.
4. Does DrCatalyst's licensed clinical staff follow Medicare’s physician supervision requirements?
Absolutely. CMS permits clinical staff to provide CCM services “incident to” the services of the billing physician (or appropriate practitioner). This allows our licensed clinical staff to provide CCM services on your behalf rather than under the direct supervision of a physician.
5. What are the prerequisites of a CCM service?
For new patients or patients not seen within one year prior to the start of CCM, Medicare requires the initiation of CCM services during a face-to-face visit with the billing provider: Annual Wellness Visit (AWV), Initial Preventive Physical Examination (IPPE), or Evaluation and Management Visit (E/M).
6. How does the 20-minute patient care time work?
Our remote staff will reach out to your qualified patients to schedule a monthly 20-minute call where we discuss their healthcare goals. During the call we talk through their progress and ensure that they are complying to the medications, diet, and routine exercises as prescribed by their doctors based on their individual care plan.
7. Who can provide CCM?
8. How many providers can bill for CCM?
Per CMS, only one provider can bill a CCM service per patient per month.
9. What codes can’t overlap with CCM services?
10. Why choose DrCatalyst for your CCM program?
DrCatalyst is a trusted and proven remote staffing partner. Our entire model is based on our staff of dedicated healthcare professionals working as an extension of your team. You can rest assured your patients will receive the supplemental care they need and you’ll receive peace of mind with detailed reporting and documentation to back it up!
11. Is DrCatalyst’s remote staff HIPAA certified?
Yes. Our remote staff team goes through thorough HIPAA-compliance training and are required to maintain compliance with HIPAA training refresher courses every year.
Let's get started! Find the plan that's right for your practice and your patients
one time fee
$3.50 per billed patient per month
IMS CCM Module and Setup Procedure
Long-Term Access for CCM Queries for 2018-2019
Dedicated Nurse / MA
IMS CCM Module and Setup
Patient Consent Signature
Dedicated Care Manager
24 x 7 Coverage
Care Plan Creation and Monthly Revision
Complete Billing Cycle Management
Improved Practice Appointments
Monthly Performance Reports
Online Portal Management