careers

Careers

Opportunities at DrCatalyst.
Be a Part of the Team

 

With a growing workforce, we cater to 150 different clinics, pharmacies and insurance companies across the United States.

At DrCatalyst, valuable opportunities await you, and we make sure that your excellence and hard work result to growth and even more opportunities. Expand your career, interact with diverse people, and help build a community with a better healthcare experience.

 

Our Open Positions


TRAINING ASSOCIATE Philippines, CEBU View Details

TRAINING ASSOCIATE
Basic Qualifications
  • Must be a college degree holder; preferably a graduate of Psychology, Education, Nursing, or Pharmacy
  • Minimum of 1 year training experience in a BPO setting or ESL training/teaching of adult learners
Skills Required
  • Strong oral and written communication skills
  • Excellent presentation and facilitation skills
  • Strong organizational and problem-solving skills
  • Knowledge of Adult Learning Principles
  • Proficient in word-processing software
  • Able to multi-task and has great time management skills
  • Highly adaptable and self-motivated; fast learner
  • Strong customer orientation
  • Able to work independently
  • Willing and able to work on extended periods, shifting schedule, on holidays, or on weekends as necessary
  • Willing and is able to travel

If you are interested in applying to any of the listed jobs, please email your resume and the title of the position you are interested in to hiring@drcatalyst.com

MEDICAL TRANSCRIPTIONIST Philippines, CEBU View Details

MEDICAL TRANSCRIPTIONIST
General Description:
  • Listens to voice recordings that physicians and other healthcare professionals make and converts them into written reports.
Responsibilities:
  • Listen to the recorded dictation of a doctor or other healthcare professional
  • Transcribe and interpret the dictation into diagnostic test results, operative reports, referral letters, and other documents
  • Review and edit drafts prepared by speech recognition software, making sure that the transcription is correct, complete, and has a consistent style
  • Translate medical abbreviations and jargon into the appropriate long form
  • Identify inconsistencies, errors, and missing information within a report that could compromise patient care
  • Follow up with the healthcare provider to ensure the accuracy of the reports
  • Submit health records for physicians to approve
  • Follow patient confidentiality guidelines and legal documentation requirements
  • Enter medical reports into electronic health records systems
Requirements:
  • A graduate of any course or with a certificate program from a Medical Transcription school
  • Must have prior Medical Transcriptionist work experience
  • Must have a transcription accuracy of 95%
  • Typing speed of at least 55 wpm
  • Willing to work FULL-TIME
  • Willing to be assigned in Cebu Business Park

If you are interested in applying to any of the listed jobs, please email your resume and the title of the position you are interested in to hiring@drcatalyst.com

VIRTUAL ADMINISTRATIVE MEDICAL ASSISTANT (VAMA) Philippines, CEBU View Details

VIRTUAL ADMINISTRATIVE MEDICAL ASSISTANT (VAMA)
General Description:
  • Provides virtual medical assistance to US medical clinics and healthcare facilities by taking care of various office processes.
  • Reports to the Outsourcing Manager
Responsibilities:
  • Registering of New Patients
  • Telephonic Pre-Screening for New Patients
  • Filling in insurance forms and prescription orders
  • Arrange referrals to other healthcare providers, diagnostic facilities, laboratories and DME providers
  • Procurement of authorization for procedure, consultation, medication and durable medical equipment
  • Scheduling and Appointment Confirmation of patients for Consult or Follow-up
  • Inbound and outbound calls with Patients, Insurance offices, Healthcare Facilities and Law Offices
  • Medical Records Management (e.g. Expedite faxes, records review, proofreading medical reports)
  • Generate Templates and Forms to be filled
  • Data entry of faxed-in Request for Authorization
  • Concurrent review
  • Authorization Request and Referral Tracking
  • Generates notices and letters (e.g. approval letters, CCS carved out letter, deferred authorizations)
  • Upload and Categorize documents to patient's ledger and chart
  • Insurance eligibility checking
  • Custodian of medical records
  • Transcription of Doctor’s Dictation
  • Data conversion of Medical Records
Requirements:
  • Graduate of any Allied Medical Course (i.e. Nursing, Pharmacy, Biology, PT/OT, etc.) or any non-medical course but with call center experience
  • Good English communication skills, both oral and written
  • Ability to work well independently and in a team
  • Ability to multitask and exercise flexibility, initiative, good judgment, and discretion
  • Good organizational, time management, customer service, and problem-solving skills
  • Professionalism, attention to detail, high reliability, and a very strong work ethic
  • Ability to follow directions and work with minimal supervision
  • Computer literacy (should have knowledge of MS Office, including Word, Outlook, and Excel)
  • Willingness to work in shifting schedule (depending on assigned clinic)
  • Willing to work in both A.S. Fortuna (MOPH Building) and/or Cebu Business Park (2quad Building)

If you are interested in applying to any of the listed jobs, please email your resume and the title of the position you are interested in to hiring@drcatalyst.com

WEB DESIGNER Philippines, CEBU View Details

WEB DESIGNER
Responsibilities:
  • Designing and implementing new features and functionality
  • Establishing and guiding the website’s architecture
  • Ensuring high-performance and availability, and managing all technical aspects of the CMS
  • Helping formulate an effective, responsive design and turning it into a working theme and plugin.
Skills and Qualifications:
  • Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery
  • Experience building user interfaces for websites and/or web applications
  • Experience designing and developing responsive design websites
  • Comfortable working with debugging tools like Firebug, Chrome inspector, etc.
  • Ability to understand CSS changes and their ramifications to ensure consistent style across platforms and browsers
  • Ability to convert comprehensive layout and wireframes into working HTML pages
  • Knowledge of how to interact with RESTful APIs and formats (JSON, XML)
  • Proficient understanding of code versioning tools
  • Strong understanding of PHP back-end development
  • Bachelors degree of any programming or web design related course

If you are interested in applying to any of the listed jobs, please email your resume and the title of the position you are interested in to hiring@drcatalyst.com

SALES EXECUTIVE Philippines, CEBU View Details

SALES EXECUTIVE
Goal:
  • Help increase the company’s revenue by generating, qualifying and converting leads to become prospects.
Responsibilities:
  • Lead generation and nurturing by doing research and telemarketing (make outbound initial and follow calls.
  • Describe the product’s features and benefits
  • Convince the lead to view a demonstration of our software
  • Answer inbound calls and give correct information
  • Maintain an accurate and current database of leads in CRM (MSS)
  • Help the marketing team by sending out email and fax brochures amd tracks responses
  • Monitor the progress of the qualified leads by coordinating with sales team
  • Online chat consultants
  • Do research for lead information
  • Maintain an awareness of current and continual changes in the software and the industry
  • Prepare/update necessary reports on a daily basis
Requirements:
  • Excellent communication skills, both verbal and written
  • Experience as a sales representative is an advantage
  • BPO experience is a plus
  • College level or a Bachelor's degree is preferred
  • Excellent organizational skills
  • Excellent negotiation and persuasion skills
  • Strong research and strategic analysis skills
  • Computer literacy (knowledge in Google sheets and MS is a plus)
  • Willingness to work in a graveyard shift
  • Resides in or is willing to relocate to Cebu City

If you are interested in applying to any of the listed jobs, please email your resume and the title of the position you are interested in to hiring@drcatalyst.com

CONTENT WRITER Philippines, CEBU View Details

CONTENT WRITER
General Description:
  • Collaborates with other teams to conceptualize and generate written content for digital channels and other means of advertisement while keeping up with market trends.
Responsibilities:
  • Write copy for the company's websites, brochures, and other means of advertising.
  • Update the company's website with timely content.
  • Research and keep updated with market trends.
  • Brainstorm visual and copy ideas with the creative team.
  • Work closely with the cross-functional teams to develop concepts on the assigned projects.
Requirements:
  • A degree in Marketing, Communications, Journalism or related field
  • Excellent English communication skills (oral and written)
  • Able to write persuasive and compelling copy and write on a daily basis
  • Able to work under pressure and meet tight deadlines
  • Preferably at least 6 months to one year experience in marketing content writing
  • Background in the healthcare industry is an advantage
  • Enthusiasm for quality and consistency
  • Must be highly organized and have great attention to details
  • Able to work independently or in a team-oriented and collaborative environment
  • Reliable computer skills and expertise in Microsoft Office applications and screen capture tools
  • Updated writing portfolio
  • Willingness to work in US shifts

If you are interested in applying to any of the listed jobs, please email your resume and the title of the position you are interested in to hiring@drcatalyst.com

MEDICAL BILLER Philippines, CEBU View Details

MEDICAL BILLER
Responsibilities:
  • Provides client training on software billing module
  • Does medical billing for clients
  • Handles billing issues and implementation on software billing functionalities
  • Assists clients on A/R or any billing related queries
  • Monitoring the charge and payment posting processes
Specific knowledge requirement:
  • A graduate of any course or with accounting related background
  • Must have a strong knowledge on US medical billing
  • Excellent communication skills
  • Can work well in a team and/or has leadership/managerial qualities
  • Self-motivated and hardworking
  • Experience working for US medical billing
  • Experience in creating bills, posting payments, worked with US insurance company
  • Dealing with Account Receivables with respect to higher revenue generations
  • Analyzing claims and taking appropriate actions
  • Good Team player
  • Excellent English communication skill

If you are interested in applying to any of the listed jobs, please email your resume and the title of the position you are interested in to hiring@drcatalyst.com

SALES EXECUTIVES Indianapolis, IN or Fishers, IN View Details

SALES EXECUTIVES

Dr. Catalyst is a medical services company growing like a wildfire. Today, DrCatalyst serves over 100 medical practices located across the United States. We are looking for a few hungry, ambitious, energetically bright sales representatives to join our Indianapolis, IN and Fishers, IN offices. If you’re looking for a fast-paced opportunity to learn to be one of the best sales superstars in the world, then read on as this just might be the opportunity for you!

Responsibilities:
  • Pitch DrCatalyst to semi-warm leads to convince them to become customers
  • Use sales tactics to advance prospective customers through the sales process
  • Use question-based sales techniques to uncover prospect pains
  • Provide sales leadership and sales guidance to remote sales assistants who will help you schedule appointments
  • Send customer proposals
  • Schedule customer handoffs to introduce new customers to on boarding team
  • Always, always, always maintain a positive, upbeat, humorous, ambitious attitude. This is what winners do. We want winners who are eager, lifelong learners
  • Manage pipeline and ensure CRM is always up to date according to company processes
  • Provide feedback to sales VP about creative ways to close more deals
  • Attain quota and exceed daily, weekly, monthly performance expectations
Experience and qualifications:
  • Not only must the right candidate have the ability to accept rapid change, but they should thrive in an ever changing, fast paced environment with little supervision. We want self starters
  • Four-year bachelor's degree suggested but not required
  • Two years of B2B sales experience preferred
  • Experience selling to medical offices a plus
  • Flexible, optimistic, can-do attitude. We can’t stress the importance of a humble, coachable, and ambitious attitude
  • Unquenchable thirst to win and grow your career
  • The perfect mix of humility and confidence
  • Tech savviness is very important. You must be comfortable using GSuite google products & Hubspot CRM

If you are interested in applying to any of the listed jobs, please email your resume and the title of the position you are interested in to hiring@drcatalyst.com