Why Outsourcing Your Medical Staff Duties Shouldn't Be Scary

Years ago, many medical practitioners would not even think of outsourcing their medical tasks. Most of them would rely on their staff to do everything—from answering phone calls to scheduling appointments. However, with the increasing demands of healthcare, this may not cut it anymore. Many healthcare providers need help. 

Although outsourcing looks so much different than it was in the past, there are still many doubts surrounding its effectiveness. Well, you don’t have to be scared about outsourcing your medical staff duties. Here’s why:

1. Outsourcing saves you money. 

By outsourcing some of your medical staff duties, you can save a lot of money. You don’t have to invest in big infrastructure, medical software, and salaries of additional staff, thus reducing your administrative costs. Outsourcing also shifts the cost of maintaining technology to the outsourcing provider, which helps medical practices improve both their cash flow management and capital investment strategy. 

2. It helps you focus on your patients. 

Some tasks can be time-consuming, such as medical coding and medical billing. But if you outsource these, you can spend more time concentrating on providing quality care to patients. This is especially advantageous to new providers that can not yet afford a large medical office staff. Hiring a company that provides your medical solutions can give physicians much-needed relief from the day-to-day stress of managing their practice. 

3. Outsourcing provides staffing efficiency. 

In-house medical staff put practices at a higher risk of workflow interruptions or revenue loss due to changes in staff or unplanned employee leave. However, this is something that you would not have to worry about when you employ an outsourcing agency. They always make sure that tasks are completed and processes are not affected when someone is out of the office. 

4. It improves patient satisfaction.

Sometimes a practice gets too busy with all the clinical and administrative tasks that some patients have to wait a long time for their concerns to be addressed. However, this can be avoided if some tasks are outsourced. Medical staff can focus on providing patient needs, thus improving patient satisfaction. Happy patients are more likely to remain loyal and even help promote the provider to others, increasing long-term revenue.

5. Outsourcing enables you to ensure your data.

In recent years, there has been an alarming growth in the number of data breaches targeting the healthcare industry. As healthcare providers, you must put adequate measures in place to protect patient data. However, comprehensive data security is an expensive infrastructure investment. But healthcare solution companies have heightened protocols to ensure that patient data is protected. Furthermore, medical staff in these healthcare outsourcing agencies have knowledge and expertise on HIPAA compliance to ensure privacy and confidentiality. 

6. It allows providers to gain a competitive advantage. 

Partnering with a healthcare solution provider has its perks. By outsourcing all the non-core activities, practitioners can focus all their time and effort on providing excellent patient care thereby improving their level of productivity and revenue. As your processes become more effective and efficient, your practice will reach a high level of stability, which also increases the quality of service provided. You can also offer more services to patients thereby giving you an edge over your competitors.

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There are a lot of factors to consider when deciding whether you should outsource some of your tasks. But don’t be afraid. Outsourcing can provide you with all the help you need. Furthermore, it can save your practice time, money, and effort which gives you more time to focus on more important tasks.

If you're convinced about the benefits of outsourcing and would like to give it a try, DrCatalyst can help you. We provide over two dozen different medical billing services plus administrative and marketing. Give us a quick call and we’ll get you started.