Only $12 to $15 per hour depending on the tasks and qualifications of your DrCatalyst Team member.
Your Account manager and team lead ensure a great implementation and long term solution with training and productivity reports.
Having us be your first line of defense with inbound calls will free up your onsite staff as we schedule and reschedule current patients, transfer to particular extensions, and take messages.
Health Plans want your Voicemail TAT to be 30-90 minutes. Our dedicated voicemail operators will evaluate messages and keep you in compliance with your health plans.
Reduce No-shows by allowing us to call patients and remind them about their appointments and the new COVID precautions you may have.
Have us conduct survey calls, website submission callbacks to convert leads into new patients, and more. Anything outbound, just ask and we'll deliver.
Annual wellness checks (AWC) and HEDIS protocol surveys and monitoring are a breeze. We'll go through patient charts and help schedule so you stay above the 85% national benchmarks.
With flat hourly rates ranging from $11 to $15 per hour we help you save $14,000 or more in annual payroll per receptionist.
We also help reduce burnout of your onsite staff by handling tedious and repetitive phones calls which while important can reduce their focus on patients in the office and in patient rooms.
“DrCatalyst is a partnership for growth and productivity. We can dedicate more space to patient visits onsite, we have less onsite technology and supply costs, we can focus more on onsite staff and reduce turnover, we avoid HIPAA concerns with remote staff during COVID, and their training is second to none. The level of expertise, consultative and quality based metrics and results can only be found with DrCatalyst.”
“We are happy with the potential for growth and the creation of discoveries we are making as we expand our team. I speak for my entire team when I say we could not pull this off without DrCatalyst’s contribution. Your direct involvement has directly led to our team’s success. You understand our needs, are always open to feedback and working with us. Thank you!”
63% of providers state either their own practice or a referring practice has a broken referral system. If you want to streamline your practice we can help.
Referral specialists earn $18+ per hour. Recruitment and training will cost you $5,000. We save our clients $12,000 per year per referral coordinator.
DrCatalyst checks all in-network statuses prior to submitting authorizations and then tracks that referral until the patient is accepted and booked.
No matter the size of your practice, our remote referral specialists can either be fully devoted to the referral process or have it assigned as one of multiple tasks.
50% of a provider's day is spent facing an EMR. We'll scrub documents, properly assign them to your onsite personnel with the right level of urgency, and manage both new incoming and non-addressed task management.
Clinics may send you multiple patient documents in a combined file.
If you don't sort them and attach them to the appropriate patient record, you risk up to $1.5 million in PHI fines and loss of credibility and patient retention.
Your virtual medical assistant can become an expert in your EMR and expedite up to 80-150 documents per day so you and your staff can focus on the patient experience and avoid burnout and possible treatment delays.
"The remote team has shown continued improvement on quality and productivity for our referrals and faxes. They are becoming part of our team as promised. Highly recommend DrCatalyst."
"We treat all sorts of pain and as we’ve grown as a practice, managing operations is tricky. Having an operational report processing system was always a dream of ours. Manpower however was our financial hurdle, turnover, and training. DrCatalyst significantly decreased our no-show rates. DrCatalyst is NOT outsourcing, they are our team members they just work remotely. We were allowed to build and scale our team faster. Thank you!"
"I just wanted to comment on a couple of ladies who have significantly helped me with outside referrals and changing PTP. Vanessa and Kizia are super fast to respond to my Skype messages and in getting everything done quickly."
Don't let an expensive but needed surgery or procedure be delayed, allow DrCatalyst to properly prepare and submit for higher approvals, and with it increased collections.
We'll make sure authorizations are approved first before scheduling to avoid treatment delays and loss of collections. Then we follow-up with referred providers and their staff to update your patient's medical records so you remain up to date on their status.
Let us help avoid medication waste and fraud, increase refill authorization approvals and patient outcomes, and avoid controlled substance audit fines.
DrCatalyst will ensure that the patient has adequate coverage for the requested DME supplies and work the authorization until it's approved.
Newsflash! Insurances don't want to approve authorizations or claims. That's where DrCatalyst comes in. We help your practice avoid patient delays and complaints by submitting appeals and overcoming them.
Your medical transcriptionists are 99.7% accurate transcribing received audio
Focus more on patient engagement during telehealth and in person visits by recording on your mobile device
Local and regional providers will refer more patients to you if they know you focus more on their patients than EMR documentation
90-day Opt Out Cancellation
6 and 12-month Agreements
Project Lead Included
By speaking both spanish and english, your new virtual assistant can help patients with inbound questions, scheduling, and during their downtime you can even assign them fax management.
Our bilingual team can make patient reminder calls, survey and reputation management calls, and even handle website submissions and chat requests turning leads into prospects into patients scheduled.
Quickly chat your remote Eligibility Specialist online through our HIPAA secure chats
At only $15 per hour, you can avoid 1,000s in visit losses with a simple remote chat
Avoid patients complaints and grievances for showing up to visits and procedures you perform
Increase your billing accuracy and payment schedules by ensuring you can actually get paid
HIPAA Compliant
DrCatalyst is HIPAA compliant and ensures RDP and VPN security measures are always met and performed.
We recruit, hire, and train personnel based on the tasks you need and your existing policies and procedures.
Workflow SOP Creation
We can revise your current standard operating procedures (SOPs), or create your very first SOP, for only $15 per hour.
Our business model is based upon supplying you with cost effective staffing solutions so as you grow, we grow.
After completing six months with remote staffing you qualify for referral bonuses
Click here for more information.
No matter what Administrative and/or Clinical tasks you contract for, we provide you with weekly reports and bi-weekly meetings on your remote assistant's progress.
Read our free White Paper
Based on surveys with hundreds of doctors, we prepared a detailed report on the challenges and solutions facing doctors in today's environment. We think you'll find it helpful. Click below to see it.
Don't take our word for it, listen to our happy clients and partners in patient care.
"Jay is doing a good job! He's always willing to do any task that is asked of him. He is a fast learner for new task as well. "
"Hi, I just wanted to let you know that the DRC staff has been amazing. They are helping us with inbound calls, prescription typing prior to PV1, they also are helpful in scheduling deliveries. I appreciate you helping us help our Bay Area community."
Gather your decision makers and let's jump on a 30-minute FREE consultation. By the end of the call you will have all the info needed to say yes or no.
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